Your practice.
Running the way
it should.
Clinically trained remote professionals handling every operational task between you and your patient — so you can focus on what only you can do.
Not a Virtual Assistant agency.
A clinical team.
US physicians spend 30–50% of their working day on tasks unrelated to patient care. At OPS, we fix that — with clinically trained professionals who understand exactly what they're doing.
"We hire healthcare professionals and teach them your workflow — not the other way around."
US-Based Leadership
Management oversees all client relationships, compliance, and delivery from the United States.
Clinically Trained Team
Pharm.D, BSc Medical Imaging, BSc Optometry, Physiotherapy — real clinical degrees, not administrative backgrounds.
Active US Experience
Nearly a decade of hands-on remote work with US physicians, NPs, and PAs across multiple states and specialties.
Degrees that work.
Experience that shows.
Every OPS team member holds a clinical healthcare degree and has worked directly within US physician practices remotely. They bring clinical judgment — not just administrative capacity — to every task they handle.
Complete clinical
back-office support.
We handle every step of the patient journey that doesn't require your clinical judgment. Start with what you need most — add services as your practice grows.
Patient Scheduling
End-to-end appointment coordination — inbound calls, confirmations, reminders, and no-show follow-ups aligned to your protocols.
- Inbound & outbound scheduling
- New patient intake
- Appointment reminders
- No-show follow-up
Live Medical Scribing
Real-time SOAP notes, H&P recordings, and specialty-specific documentation. You finish clinic with zero charting on your plate.
- Real-time SOAP notes
- H&P and encounter recording
- Specialty-adapted terminology
- Provider review & sign-off only
Clinical Documentation
Medication routing, lab orders, referral letters, and post-visit notes entered directly into your EHR to your exact standards.
- Medication routing
- Lab & radiology order entry
- Referral documentation
- Progress note completion
Medical Records Management
Organized, up-to-date patient records — chart prep, record retrieval, updates, and external facility coordination.
- EHR chart prep & updates
- Record retrieval & release
- External records reconciliation
- Care plan maintenance
Revenue Cycle Management
Full-cycle billing from charge capture and coding through claims, denial management, and payment posting.
- CPT, ICD-10 & HCPCS coding
- Claim submission & tracking
- Denial management & appeals
- Payment posting & A/R
Chronic Care Management
CMS-compliant CCM support for Medicare patients — adding a recurring, billable revenue stream to your practice.
- Monthly care coordination
- Care plan creation & updates
- Medication & patient check-ins
- CCM billing documentation
Prior Authorization
End-to-end prior auth across all major payers — biologics, DME, WC, auto accident. We submit, follow up, and manage appeals.
- Biologic & specialty drug auth
- DME, RTM & WC prior auth
- Eligibility verification
- Appeals & peer-to-peer
Credentialing & Enrollment
Provider credentialing and payer enrollment with Medicare and commercial payers. No gaps, no missed deadlines.
- Medicare & commercial enrollment
- CAQH setup & maintenance
- Revalidations & renewals
- In-network credentialing
12+ EHR systems.
No learning curve.
The most common concern physicians have is training time. Our team is already fluent across the most widely used platforms in US independent practice — we integrate into your workflow from day one.
Major EHR Platforms
Insurance & Payer Portals
Specialty Platforms
AI scribes cost $150/month.
Here is what they cannot do.
AI scribing tools are genuinely useful for transcription — we work alongside them, not against them. But there's a category of work they simply can't handle. That's exactly where OPS operates.
| Task | AI Scribe | OneStop Physician Solutions |
|---|---|---|
| Transcribing physician speech into a note | Yes — fast, cheap | Yes — with clinical accuracy review |
| Catching a clinical error in the note | No — writes what it hears | Yes — clinical background flags inconsistencies |
| Prior auth for a biologic drug | No | Yes — Humira, Cimzia, Xeljanz, DME |
| Insurance verification before a visit | No | Yes — all major payer portals |
| Handling a denied claim | No | Yes — denial tracking and appeals |
| Patient follow-up calls | No | Yes — inbound and outbound communication |
| CCM program coordination & billing | No | Yes — CMS-compliant monthly coordination |
| Credentialing with Medicare / payers | No | Yes — full credentialing & recredentialing |
| Owning the outcome if something goes wrong | No — you review and fix | Yes — accountable, you just sign off |
US healthcare environments our
team has actively supported.
Not a client list. A record of real-world US healthcare experience our team brings to your practice from day one.
| Organization | Specialty / State | What Our Team Did There |
|---|---|---|
| Scottsdale Rheumatology CenterRheumatology — AZ | Live scribing, prior auth for biologics (Humira, Cimzia, Xeljanz), insurance verification, credentialing, denial tracking, RCM | |
| Prime Health ServicesMulti-specialty — NJ | Real-time scribing in TalkEHR, scribing team lead, CCM/RPM/PCM coordination, patient follow-ups, workflow training | |
| TeleSpecialistsTelehealth Neurology — FL | Clinical informatics team lead, physician EMR onboarding, real-time support across 12+ EHR systems, multi-facility coordination | |
| Nova Patient CareMulti-location — VA | VMAs for 8+ providers across 6 locations, appointment confirmation, patient triage, insurance authorization, progress notes | |
| Caresync HealthNeurology Practice | Neurologist scheduling, surgical procedure coordination, prior auth for WC and auto accident, eligibility verification | |
| Medcare MSOGlobal MSO / DME | Prior authorization for DME and RTM, WC and VA insurance, AdvancedMD and Brightree platform management |
Your patients' data is
never at risk.
Every tool, process, and team member operates within strict HIPAA boundaries from day one — not as a feature, but as our baseline.
BAA Before Engagement
Business Associate Agreement executed before accessing any patient data — no exceptions.
Zero PHI on Personal Devices
Patient data accessed exclusively through secured, approved workstations only.
Encrypted Communications
All data transmission uses end-to-end encrypted, HIPAA-compliant platforms.
Audit Logging
All EHR access is logged and reviewed regularly for any unusual activity.
Minimum Necessary Standard
Team members access only the information required for their assigned task.
Annual HIPAA Training
All staff complete formal HIPAA training before handling any client data.
Privacy & Security Rule
All PHI and ePHI handled within HIPAA-mandated administrative and technical safeguards.
US-Based Compliance Oversight
All compliance decisions and security reviews managed by US-based leadership.
Try us first.
Then decide.
Trusting a new team with your practice is a significant decision. We've made the entry point as low-risk as possible — a structured two-week pilot that shows you exactly what working with OPS feels like before any commitment is required.
EHR Access & Setup (Days 1–2)
Secure EHR access granted, documentation preferences reviewed, SOAP note structure and specialty terminology aligned to your standards.
Shadow Scribing (Days 3–5)
Your assigned team member documents your first visits in parallel. You review and give direct feedback. We refine until it matches your exact style.
Live Scribing Begins (Days 6–14)
Full live support. Notes are ready when the visit ends. You review and sign off. Charting time drops from hours to minutes.
Review & Commit
At day 14 we review together. Happy? We transition to your service engagement. Not right? No further obligation — no questions asked.
Book a complimentary
Practice Discovery Call.
- 30-minute complimentary consultation — no obligation
- We review your current workflow and identify your bottlenecks
- You get a clear picture of how OPS would support your practice
- If we're a good fit, we walk you through the 2-week pilot
- HIPAA compliant from day one — BAA signed before anything begins
No sales pitch. No pressure. If we're not the right fit, we'll tell you so.
You focus on your patients.
We handle the rest.
Book a complimentary 30-minute Practice Discovery Call. We'll review your workflow, identify your highest-impact bottlenecks, and show you exactly how OPS can help.
